Category: Branded Content

The most enduring ad ever

The seamless launch of the Falcon Heavy by Elon Musk’s SpaceX initiative last week is an impressive success: the rocket is incredibly big and powerful, and its technical advancement is such that NASA is now interested in purchasing some of its next flights. That’s an extraordinary accomplishment. But what really struck me is the branding Read More …

A New Book on Customer Experience

After almost a year of determined work my friend Alberto Maestri and I have finally published our last book, of which we are very proud. It’s called Customer Experience Design and it’s about how companies can design memorable brand experiences. How relevant is this topic? Indeed, its importance can hardly be overestimated. Today all main Read More …